Customer Satisfaction Survey

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Dear Sir/Madam,

Matrix Media Solutions would like to seek your feedback on support services carried out for you/your organization. Your input will help us review our approach and give us fresh insights for further improvement.
We would request you to take out some time to fill in the small survey questionnaire, which will take approximately 2-3 minutes to complete.

Thank you for participating.
Team Matrix Media

QuestionsRating
ExcellentGoodNeeds Improvement
1How satisfied are you with the soultion from Matrix Media?
2How would you rate our level of quality?
3How would you rate our level of communication?
4Did we adequately respond to and correct any problems/issues with the solution?
5How would you rate us with respect to our adherence to Project Scope & Deliverables?
6How would you rate us on the attitude and behaviour of the Team?
7How would you rate the skill quality of our Team?
8How would you rate our overall performance?
Comments: (Please give us your comments, in details. Your comments will help us to improve our services)
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A/O LEVELB.COMB.SCB.SB.ABCABCSB.E/B.TECHM.SCM.SMBAMCAMDM.TECHPHDOTHER QUALIFICATION
BUSINESS MANAGERCONSULTANTMARKETING MANAGERMODULE LEADERPRACTICE HEADPROGRAM MANAGERPROGRAMMERPROJECT MANAGERQUALITY MANAGERSALES SUPPORT MANAGERSOFTWARE TESTINGSOLUTION ARCHITECTSYSTEM ADMINISTRATORDOMAIN CONSULTANTDELIVERY HEAD / MANAGERFACILITIES/ADMIN MANAGERFINANCE/ACCOUNTS MANAGEROTHERS
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